Privacy Policy

Last updated: March 29, 2025

Millwork Drawings ("we," "us," or "our") operates the website millwork-drawings.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us about our services.

1. Information We Collect

Information you provide directly

When you fill out a contact form, request a quote, or communicate with us, we may collect:

• Name and company name
• Email address and phone number
• Project details and files you choose to share
• Any other information you voluntarily provide

Information collected automatically

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address and browser type
• Pages visited and time spent on the site
• Referring URL
• UTM parameters and traffic source data

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide quotes for services
• Deliver the services you have contracted with us
• Communicate about project status and delivery
• Improve our website and service offerings
• Send occasional updates about our services, if you have opted in
• Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers: Third-party vendors who assist in operating our website and business (such as form processing and CRM tools), who are contractually bound to keep your information confidential.
• Legal requirements: If required by law or in response to valid requests by public authorities.
• Business transfers: In connection with a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction.

4. NDA and Confidentiality

We take client confidentiality seriously. We are happy to sign a Non-Disclosure Agreement (NDA) before you share project details. All project files and communications are treated as confidential by default. Contact us at info@millwork-drawings.com to request an NDA prior to submitting a project brief.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including providing services, resolving disputes, and complying with legal obligations. Project files and communications are typically retained for the duration of the project and for a reasonable period thereafter.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Object to or restrict processing of your data
• Data portability (where applicable)

To exercise any of these rights, please contact us at info@millwork-drawings.com.

8. Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of some parts of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: info@millwork-drawings.com
• Phone: +1 607 383 2001
• Address: 5616 Geary Blvd Suite 207, San Francisco, CA 94121